McAfee - Suspect Site Upload Problem
I have just completed the set up for a new PC to replace one (4 years old) with a failing hard drive. The old PC had Norton 360 Security Anit-Virus protection, whereas the new PC had McAfee...
View ArticleEmail settings-TLS
I've just changed our main email address from 'info' to 'sales' and now using TLS IMAP which works fine on PC & Mobile, but I'm buggered if I can get SD14 to send me the test email via Network...
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YASB - HTML Emails corrupting prompts.
YASB - Yet Another SellerDeck Bug. HTML emails are corrupting the cart display because SD is sticking newlines in at a set number of characters regardless of whether this is in the middle of an HTML...
View ArticleeBay Order Management & Shipping By Postcode
Quote: eBay Order Management & Shipping By Postcode: if you use either of these extensions, please upgrade them to the latest version before upgrading to v18 What happens if you don't? Is it...
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After upgrade to v16 PayPal tries to go to US site and stops working.
After upgrade to v16 PayPal tries to go to US site and stops working. This is a v10 brought to v16 (one version at a time) One Payment option is PayPal Website Payments. In v10 the settings are just...
View ArticleWhere are the updated Extensions
It is probably me, but I am going round in circles looking for the updated Extensions. Can anyone show me where they are to download ?
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Filename in header
I've just imported my 2016 snapshot into 2018. All the catalog section pages have now got a filename visible right at the top of the page. It's not present in the brochure pages, just the catalog...
View ArticleAlso Bought Generation Slowed Up
Running v16.03.RBUC - using an access database - generate and import products from an excel spreadsheet (ca. 9,000 at present) - import orders from our order process database which we run entirely...
View ArticleDIsappearing order
I got an order on my fantasygirl.co.uk website printed it out however when I looked back in my sellerdeck back office the next day it seems to have disappeared. Customer paid with credit card and...
View ArticlePaypal Express - Not receiving email payment confirmations from Paypal
We receive email confirmations from Paypal for: #1 : Ebay (full payment) #2 : Sellerdeck Paypal Website Payments (pre-authorised) But we don't receive for: Sellerdeck Paypal Express (pre-authorised)...
View ArticleThe Schema markup layout has a faulty condition in it. Click here to go to...
Client called to say he had upgraded his v16 site to v18 SEGA. On upload there is an error warning: "The Schema markup layout has a faulty condition in it. Click here to go to the code." The...
View ArticleLoading Speed for SQL Sites
We had serious lag problem when switching to SQL on v16.03 The lag was significantly reduced in a special v16.04 build Quote: 2.2.3 Performance · Improved site opening and order loading speed for SQL...
View ArticleBan customer/email?
Hi, Is there a way to ban a customer by email or postcode or something from ordering on the website?
View ArticleUnicode symbol
On changing servers and upgrading to Https the unicode symbol has appeared in two areas, Firstly on the the homepage on the best sellers section, the £ has been replaced with the unicode symbol....
View ArticleSellerdeck Payments not working
I have not had any successful payments via Sellerdeck Payments since yesterday, with several failed attempts, although Paypal Express is working ok. so have this morning tried placing an order myself...
View ArticleMail Server issues
Just running Web > Configure Web Site Details.... confirming each setting. When it gets to the Mail Server screen, I enter all the details correctly, click Next and I get the error message : Unable...
View ArticleI can't reply to threads.....
I can't reply to threads..... Just checking to see if I can start a new thread. When I reply to a thread I get : Forbidden You don't have permission to access /newreply.php on this server.
View ArticleSellerDeck Payments still refers to Actinic
When setting up SellerDeck payments for ECOM, the website description still says : Card payments through Actinic Obviously, we can change that but it really should refer to SellerDeck, surely?
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Can't send emails
I have a problem on my Sellerdeck 2016 site where I cannot send emails. It has been going on for some time and I have been working round it. Since email works with every other program my web hosts...
View ArticleSD still shows EX Vat prices in Search Results
Despite countless requests over many versions (just search the forum) SD still shows EX Vat prices in Search Results. At least cannot the VAT pricing be included in Settings, Search and filtering...
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