Product options/attributes - remove option text list?
Hello all, Hoping to pick someones brains, who has worked with the Product options/attributes section. We are using it for a build your own water boiling tap on our website. We have each option they...
View ArticleUniversal Analytics Tracking Code
Any help would be greatly appreciated - we just upgraded to 2016 and implemented the Universal analytics tracking code to replace the old code. This immediately prevents Google from tracking...
View ArticleHow to edit pictures on a carousel
I have a rotating carousel how do I edit the photos that come up on it it seems the same 8 10 photos keep coming up on it
View ArticleHow to fix security warnings due to the Quick Search in an SSL checkout
If SSL is used for the SellerDeck checkout but not the whole site, the 'Quick Search' generates a security warning. The fix for this is to hide the Quick Search in the checkout by making the following...
View Articlev16.0.2 looks like a bug
just upgraded from v16.0.1 Friday All went well until we started dispatching Fridays orders (16th) today (19th) Will paypal orders it looks like all is ok With card payments when shipped and payment...
View ArticleUsing an Older Version Eror
Good afternoon, This morning when starting up SD16 i was confronted with an error message stating that my site was created using an older version of the site and that i would have to point it to the...
View ArticleSwapping Domain Names
Hi, I have had a website with SellerDeck since 2010. I have now acquired another business, which has its own domain name. I want to switch my site over to the new url / domain name. I can't remember...
View ArticleMultiple Administrators
Hello, Can we have multiple Administrators editing/managing Sellerdeck concurrently? We have two user licenses, but cannot seem to login as Admin at the same time (even though both user accounts are...
View ArticleSSL Certificate Host Name
Hi, I am getting in a pickle with my SSL. I have been getting reports of unsecure messages on some browser versions so have decided to set the whole site to https and sort out the issues whilst I am...
View ArticleSellerdeck Desktop 365 Pilot
Those of you who attended my recent Sellerdeck Christmas Update will have heard about a new service that we are introducing next year called Sellerdeck Desktop 365. Sellerdeck Desktop 365 is an...
View Articlesellerdeck 365 support at £3000pa +vat
Wow the new support price for business plus at £250 per month seems a hell of a price admittedly you get upgraded as I see it the SQL database My last support cost was about £100 per month which I...
View ArticleUsing a salesman
Considering using a salesman to have their own area and get commission on all sales including repeat sales where the customer buy's directly online after the salesman has left etc. Any advice on how...
View ArticleHappy christmas and very profitable new year to you all
May I wish you all Happy christmas and very profitable new year
View ArticleAnyone using live chat for retail web sites
Thinking of using Live chat on our site, does anyone have experience of using it on Sellerdeck and do you think it worthwhile or just a easy way for customers to contact rather than phone
View ArticleOrder of shipping costs
In shipping I offer three choices Royal Mail first class @ £4.95 Royal Mail second class @ £3.95 Gt Yarmouth office Pick up free @0.00 Tried a number of combinations but all seem to come up with...
View Articleremote Selling agent
is there anyway that a commission salesman could have all their sales from all there customers recorded for commission purposes including and customers who order directly after the first order
View ArticleCustomer Login Error
Hello, When our customer tries to login to place an order, he is getting the following error: No such user (or invalid password...) We checked and confirmed that he is using the correct email/username...
View ArticleSellerDeck 2016 (v16.0.3) Beta
We are pleased to announce a Beta test release of v16.0.3. This release contains fixes for a number of issues reported in previous versions. See the release notes for details, and visit our Beta...
View ArticleSellerDeck 2016 (v16.0.3) Beta
We are pleased to announce a Beta test release of v16.0.3. This release contains fixes for a number of issues reported in previous versions. See the release notes for details, and visit our Beta...
View ArticleMega Menu section list in 2 columns
Happy with the number of pull down subsections on my mega menu which are all single columns and not to long apart from one Specialist Workwear which has a large number of drop down items How can i put...
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